guide-access-policy
Last updated: October 4, 2024
At VeniceDigitalGuide.com, we are committed to providing you with a high-quality digital guide to enrich your Venetian experience. Please read our refund policy carefully before making a purchase.
Digital Access Only
Our product is a digital access service that grants you immediate access to exclusive content upon purchase. As such, all sales are final.
NO REFUNDS
Due to the nature of digital products, we cannot accept returns or provide refunds once access has been granted. By completing your purchase, you acknowledge and agree to these terms.
Exceptional Circumstances
In compliance with applicable consumer protection laws, we may consider refund requests on a case-by-case basis under exceptional circumstances, such as:
• Technical Issues: If technical problems on our end prevent you from accessing the digital guide.
• Incorrect Charges: If you were charged incorrectly or multiple times due to a system error.
To request a review, please contact our customer support within 2 days of your purchase with detailed information about the issue.
Customer Support
Your satisfaction is important to us. If you encounter any issues accessing your digital guide or have questions about the content, please do not hesitate to reach out. We are dedicated to resolving any problems promptly to ensure your Venetian journey is unforgettable.
Changes to This Policy
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically.
By purchasing our digital guide, you confirm that you have read, understood, and agree to this Refund Policy and our Terms and Services and Privacy Policy.