Refund Policy
Last updated: October 4, 2024
At VeniceDigitalGuide.com, we are committed to providing you with a high-quality, personalized digital guide to enhance your experience in Venice. Please read our refund policy carefully before making a purchase.
No Refunds
Due to the nature of our product being a digital access service, all sales are final. Once you have gained access to our digital guide, we cannot offer refunds, exchanges, or cancellations. By completing your purchase, you agree to these terms.
Customer Support
Your satisfaction is our priority. If you experience any issues accessing your digital guide or have questions about the content, please do not hesitate to contact us. We are here to assist you and ensure your Venetian journey is unforgettable.
Exceptional Circumstances
In rare cases where the service is defective or not as described, we may consider refund requests on a case-by-case basis, in accordance with applicable consumer protection laws.
Changes to This Policy
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on this page.